Services

From a tiny garage to a multi-million dollar company, we innovated our way to the top.

Overview

Technology is an ever growing and evolving piece of our industry. The T-Bis key is aligning People, Process and Technology…aligning your technology with the processes so the dealership personnel adopt the change quickly and sustainably. This ability along with our training expertise enables our corporate customers to not only design a product that will be used but also drive profitability.

We understand that technology is merely a tool, business requires people and processes to get things done. We know how to integrate technology with your people and processes and provide an expedited Return on Investment.

Velocity + Transparency

VELTRAS is an intuitive system designed to track the movement of vehicles and people through the repair process.

Visual displays provide transparency of the flow of vehicles through the shop. Transparency enables effective management of productive assets – People and Facility

VELTRAS can replace your existing repair shop loading system in a matter of days. The simplicty and intuitive product design helps to get your team up and productive quickly. No lengthy learning curve, no special codes. We work like you work.

Retailer Direct Solutions

ROI of 200%-500% in 120 days!

Coaching – not Consulting!

Assessment and Coaching – Targeted Solutions

Our Assessment is a low cost, low risk opportunity. It can be done onsite or remotely. If onsite, we spend no more than two days with your team at a significantly reduced cost. At the completion you are provided an action plan and a targeted coaching plan. You can attempt to implement the action plan yourself or we can assist you in your improvement path. We do not believe in pre-packaged solutions but develop a plan that targets your key areas for improvement only. This reduces our client cost and allows them to target specific areas.

Assessment Overview:

Identify the Stability Quotient existing processes and identify opportunities to improve consistency and efficiency.
Identify opportunities to minimally modify process to receive maximum impact.
Identify metrics and measurement to hold personnel accountable and form habits.
Provide Action Plan to move forward.
Provide coaching plan if client wishes CME to assist in implementation.
Identify readiness for technology solutions (tablets, MPI, etc.)

Increase Efficiency and Throughput through the Operation from Appointment through Delivery

We specialize in the intricacies of the Scheduling and Loading process and have assisted many clients in improving the velocity of vehicles through their operations.
We work all three pillars of your Service Department: People, Process and Technology.
Our expertise and tools enable our team to assist any dealership whether manual or electronic scheduling and appointment processes regardless of the DMS system they are using.
We are Fixed Operations efficiency coaches that increase throughput, financial return and customer satisfaction.

Tech-Business Integration Services

Technology is an ever growing and evolving piece of our industry. The T-Bis key is aligning People, Process and Technology… aligning your technology with the processes so the users adopt the change quickly and integrate the technology into their habits. We understand that technology is merely a tool, business requires people and processes to get things done. We know how to integrate those three pillars of success to provide sustainable solutions and a return on investment.

Our capabilities include:

Analysis and coaching to the business unit/team through their objectives.
Observations and interviews that assist in defining gaps and potential solutions.
Defined strategy to meet objectives with a clear understanding of how to address all three pillars of people, process and technology.
A clear specification for a development team reducing cost and scope creep when required.
Software design and development to address specific business objectives.
An aligned training plan reducing implementation time, cost and rework that supports PPT.
Process stability and improved financial performance due to alignment of PPT that meets objectives more quickly.
Clearly defined metrics and an accountability model to monitor performance and identify areas of opportunity.
Single point of contact for development and training for consistency of message and deliverables.
Effective management of a technology or implementation project including staff, resources, and budget.
Highly skilled and motivated coaching staff capable of the successful implementation as part of a total solution.

Business Solutions – Thoughts into Words

Understanding business and technology on target solution with lower entry cost and reduced scope creep!

Converting business objectives to a computer application is a rare skill that results in quicker time to market and lower cost. We have the experience of being able to understand the business needs and objectives of our clients and convert those into a business specification that a supplier can use to design an application. In the past, a client may have an idea how a technology could solve a business issue then provides a “one-pager” to a supplier. Our experience enables us to understand the business and technology aspects. We understand the language and can convert your business requirement into a specification a supplier will understand.

Implementation – Integration Training

Implement Once Correctly and Monitor Train and Re-train

Implementation training for technology can consist of several different aspects. Implementation can be executed in a multitude of formats: on-sight, remote or e-learning. T-Bis specializes in adopting and executing an implementation plan for software solutions that aligns the technology with people and processes. We will work with you to adopt the best training strategy and then implement that strategy within your budget. Our solutions are based on developing a sustained solution for quick adoption of habits. This reduces cost and retraining.