The Service DART Board is a set of centralized, visual displays customized to the layout of a automotive service facility used to track movement & activities. It is a visual orientation of the service department that allows a holistic view of the staging, loading, repair and hold processes conducted in the dealership service shop. The tool takes into account the fundamental asset management of people, equipment, and facility to maximize utilization and efficiency.
It provides real-time understanding of vehicles waiting to get serviced, vehicles in shop and vehicles on hold; enhancing communication internally and with the customer. Dealerships that have used the tool typically show a significant improvement in service production, efficiency and customer satisfaction.
Downloadable DART PDFs:
Comments or questions are welcome.